Effective Date: 1st of August 2023

Phoenix Cleaners (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.phoenix-cleaners.com. Please read this policy carefully. If you do not agree with the terms, please do not access the site.

1. Information We Collect

We may collect information in the following ways:

a. Personal Information:
When you use our contact form, request a quote, or schedule a service, we may collect personal information such as your:

• Name

• Email address

• Phone number

• Address

• Service preferences or comments

b. Non-Personal Information:
We may automatically collect certain non-personal data through cookies and analytics tools, including:

• IP address

• Browser type

• Device information

• Date/time of access

• Pages visited

2. How We Use Your Information

We may use the information we collect to:

• Provide and manage services you request

• Respond to inquiries or customer service requests

• Send appointment reminders or updates

• Improve website functionality and user experience

• Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share information with:

• Service providers who assist in operations (e.g., scheduling tools or web hosting)

• Legal authorities when required by law

• Third parties with your explicit consent

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Understand how visitors interact with our site

• Remember your preferences

• Improve overall performance

You can control cookie settings through your browser preferences.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is ever fully secure, so we encourage caution when sharing sensitive data.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access or correct your personal data

• Request deletion of your data

• Withdraw consent for communications

To make such a request, please contact us at:

 

info@phoenix-cleaners.com

7. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us to have it removed.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new effective date.

10. Contact Us

If you have questions about this Privacy Policy, you may contact us at:

Phoenix Cleaners
Website: https://www.phoenix-cleaners.com
Email: info@phoenix-cleaners.com