FAQ
The Ins And Outs of How We Do Business
Billing & Pricing
Determining our prices
Our pricing is based on hourly rates, and the total amount quoted is an estimate of the time required to complete the service. If the job takes less time than estimated, you will only be charged for the actual time spent. If it takes longer, we will provide a detailed explanation and charge for the additional time accordingly.
Satisfaction Guarantee
If you are ever dissatisfied with any area of the cleaning, the operative/s will return to the property to ensure these areas are cleaned to meet the requirements of the specification. Should this arise please contact us within 48 hours to notify us of any areas of the specification not met and we will arrange for the operative/s to return at the earliest opportunity.